Unfortunately we do not offer refunds
We do not accept returns on items that have been discontinued.
We will gladly exchange or issue a credit for YARN that has not been used or wound in to a ball within 90 days of purchase with original receipt.
***We DO NOT exchange yarn that has been knit with or wound in to a ball. NO EXCEPTIONS.***
All sales final on knitting needles, crochet hooks, books, patterns, magazines, accessories, jewellery, beading supplies, wool wash, shawl pins and all Namaste and lantern moon items.
Sale items are always final sale, no exceptions.
Class and special events fees are non refundable, exchangeable or transferable.